Terms and Conditions

Items received after 7 days of in-store purchase or 21 days from shipment date, or with tag missing or removed, are not eligible for return. 

In addition, bags are not eligible for return. Swimwear, beauty, items sold at 40% or more off the original list price, items in As Is condition and all final sale items are ineligible for return.

Should you mail your item and received after 21 days from shipment date the item is ineligible for return and the item will be held for you for pickup in store for 30 days after receipt.  Simply Jills boutique is not responsible for items after 30 days of store receipt of ineligible return item.

Simply Jills Boutique operates on a three strike policy for clients who exhibit high-risk return behavior. High-risk behavior is identified as:

• Returning 30 or more items
• Returning purchases greater than $1,000
• Overall return rate of 75%
  

Strikes are not assessed in instances of shipping fault (example, an item was damaged or incorrectly listed).

If a strike is assessed, the client will be notified via email. The strike will automatically fall off the account after 12 months.

Clients who reach three strikes will be prohibited from making any returns, regardless of the reason, until the strikes fall off the account.

If your account has been flagged due to excessive returns, we ask you to contact us prior to making any purchase so we can answer any questions or concerns related to the item.